How your details are used

What you’re giving

Your name, your mobile number, the guys/girls split of your group, and a tick confirming you are 18 or older. That is everything you type. We never ask your gender: the guys/girls numbers describe your group and are stored as counts on your RSVP — so if you RSVP on your own, that count is in effect how you described yourself. Recorded alongside it: which link you arrived through, the code we issue you, the record of your consent, any marker the venue puts on your entry, and the network address your request came from.

Why

So the venue knows you are on the list and door staff can find you when you arrive, and so your entry pass — and your cover QR, if the venue runs covers — can reach you on WhatsApp. And so the venue can tell you about its own upcoming nights — the third thing the line at the button asks you to agree to. The one-time code just proves the number is really yours; it is on at every venue, and the venue cannot switch it off — only we can.

What the venue sees

Your RSVP, whether you turned up, and — if you load cover credit — your balance and how much of it has been spent at their bar. If you have been before under the same number, they can see that too, at their venue only. From those visits a venue can set rules — how often you come, the size or make-up of your groups, the money recorded against them — that suggest marking you a VIP. Someone there accepts or dismisses it, and the mark shows at the door. The venue chooses how long it keeps its guest records (twelve months unless it changes that) and can erase you on request. Two things sit outside its choice: our own operator can move that window, and when a venue’s account with us ends its records are destroyed on our clock, which can be shorter.

Bought a ticket somewhere else?

A venue that sold tickets through a ticketing platform can upload that platform’s list of names and numbers, and a list of who turned up. If your details reached a venue that way, you gave them to the platform, not to us, and the venue is responsible for being entitled to upload them. Your rights here apply all the same — but if that file carried no readable number, an erasure keyed to your number cannot find you. Section 2.5 of the Privacy Policy has the detail.

What the person whose link you used sees

Your name, your number, the guys/girls split of your group, your code, and whether you turned up — on their own list, for any night they have worked. Never the venue’s other guests, never another list’s guests, and never the money taken at the door. One thing does cross: if you used that same person’s link at another venue, that RSVP of yours sits on their list too — their list follows them; the venue’s records never do.

What NightCount’s own people see

Not your name and not your number — the database refuses the account our staff use, and a test fails if that changes. Two ways in remain, and we would rather name them: the credentials we hold to back the database up, and a password-reset for a venue locked out of its account, which locks it out again so it knows. We may not use either to read a guest list. Both are in the Privacy Policy.

What we send you

Your pass on WhatsApp when you RSVP, if your venue sends it; your cover QR if the venue runs covers and puts credit on your name; and a one-time code by SMS, to prove the number is yours. NightCount never sends you marketing — there is no such thing in the product. Two other companies handle the sending: WhatsApp’s operator, Meta, gets your number and the message so it can deliver it, and our SMS provider gets your number and the code. Meta — and the AI provider below — work outside India; the code goes out over Indian mobile networks. Section 6 of the Privacy Policy names all of them. Your venue may message you about its own upcoming nights, on its own channels: that is one of the things you agreed to at the button, and telling the venue to stop stops it.

Money

If you pay a cover, you pay the venue. NightCount never holds that money and never takes a cut of it. We keep the tally so you can check it yourself on your phone, from the cover QR we send you, for as long as the night is running. Unspent credit lapses when the venue closes the night, and the message we send with your cover QR says it is not refundable. Getting it back is a conversation with the venue, not with us.

When the venue asks a question about its own guests

A venue can ask NightCount questions about its own records in plain English. To write the answer, what the question needs is sent to our AI provider, Anthropic — and where the question is about guests, that can include your name, your number and the amounts recorded against your group. It is only ever the venue’s own records, only when someone there asks, and it can never send a message, change a record or delete one. Section 7 of the Privacy Policy sets out the limits in full.

Want your details gone?

Ask the venue first — they hold the record, and the account owner can erase you on the spot. You can also write to us at support@nightcount.com and we will route it. Erasure clears your name and number from every record keyed to that number at that venue: your RSVPs, the door record naming you as the payer, any cover balance, what was sent to you, and rows that arrived from a ticketing platform. It reaches what we hold. It cannot reach a copy the venue already downloaded, or a message it already sent — ask the venue for those. What it does not search is a note staff typed in their own words. The venue can edit a night note; a door or bar reason cannot be changed once saved. All are cleared when that venue’s account ends, and the Privacy Policy says where that applies. What stays is the de-identified count of the night, which names nobody; the one-time codes we sent you, which sit in a store your request does not reach and are deleted 180 days after they were sent; and one deliberate record: the proof that a consent was given, kept as a one-way fingerprint of your number with the date and the version of the wording — never your name and never your number itself.

Under 18?

This isn’t for you. You have to confirm you are 18 or older to RSVP — a tick is a declaration, not proof, and checking age at the door is the venue’s to do under its own licence. That 18 comes from the data-protection law; the tick is not permission to drink, and state law sets the drinking age. We don’t knowingly keep the details of anyone younger, and if we are told we have, we have the record removed.

Changed your mind?

You can withdraw your consent at any time, as easily as you gave it — tell the venue, or write to us at support@nightcount.com. Withdrawing does not undo what was lawful before it. You can also ask for a summary of what is held about you, ask for it to be corrected, or name someone to act for you if you cannot: section 9 of the Privacy Policy sets those out.

Complaints

Grievance officer: Rishiraj Guha Ray, support@nightcount.com. NightCount is a sole proprietorship of Rishiraj Guha Ray, with its place of business in Kolkata, West Bengal, India; section 1 of the Privacy Policy carries the full registered details. If you are not satisfied with our answer you may complain to the Data Protection Board of India.

Effective 19 August 2026. This notice is the short read; where it is shorter than the Privacy Policy, the policy is the full statement of what we do and the rights you have under the Digital Personal Data Protection Act, 2023.